Am I protected?


SELECT YOUR OPERATING SYSTEM


Windows

To verify the security status of your device, kindly locate SuperShield near the time and date on your taskbar. The SuperShield icon should be in your system tray. The system tray is the area located at the bottom right corner of your computer screen. You should see a green shield icon beside the time and date. If you do not see a green shield icon, it may be hidden by default. Ensure that the SuperShield icon is displayed in green. A green shield signifies that SuperShield is operational and actively safeguarding your device. Additionally, you have the option to access the PC Matic application which will indicate "This device is protected."

  • If the shield is "green" that means Super Shield is actively monitoring and protecting your computer.
  • A black and dark green shield means that Super Shield is in industry standard (blacklist only) mode. This mode is not recommended by PC Matic for adequate protection and should be changed to Super Shield protection. You can do this by right-clicking the shield, clicking protection level and choose "Super Shield protection". SuperShield Protection will give your computer the best protection possible.
  • A yellow shield means that Super Shield is updating
  • A red shield means that Super Shield is not functioning properly.

MacOS

The Console displays the real-time activity of Super Shield. A green shield indicates that SuperShield is operational and actively protecting your device. This window can be closed while the real-time protection continues to run. To reopen it, simply click on the green shield in your status menu, and then select Console.


iOS

PC Matic operates differently on iOS devices in comparison to Windows, Mac, and Android devices. On iOS devices, PC Matic functions as a content blocker. Upon opening the PC Matic app, users should observe the message "Content blocking is enabled," confirming that PC Matic is active on their iOS device. The shield icon transitions to green when the content block is active in Safari's settings and to grey when it is inactive.


Android

Once PC Matic is successfully installed, a green shield will appear at the top left corner of your device, next to the time. This green shield signifies that your device is being actively protected. Upon opening the PC Matic app, you will also encounter the message, "Your device is protected against real-time threats!" For optimal performance, it is recommended to keep the PC Matic app running continuously on your Android device. Avoid closing the application to ensure continuous protection.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us