How do I use the PC Matic VPN for iOS?

To use PC Matic VPN for iOS or iPadOS, you will first need to download and install the application on your computer. See the instructions for how to install PC Matic VPN for Mac here.

1 - Logging Into the PC Matic VPN App

  1. Enter the email address associated with your PC Matic account.
  2. Enter the password for your PC Matic account.
  3. Click the Log In button.

2 - Connecting to a PC Matic Server

The first time you connect you will be prompted to add the VPN configurations to iOS.

  1. Click on Allow
  2. Enter iOS passcode, if prompted.

2.1 - Using Quick Connect

Quick Connect will automatically connect you to the best available server.

  1. To use Quick Connect, simply click the green Connect button at the bottom of the window after logging in. The VPN will connect you to the Fastest Available server.

2.2 - Manually Selecting a PC Matic Server

You can also view a list of all available PC Matic Servers and select the one that you want to connect to.

  1. Click on the Servers button.

  2. Scroll through the list and click on a server to connect.

2.3 - Successful Connection

When you are connected, you will see a green checkmark and the location and new public IP address of your device.

3 - Configuring PC Matic VPN Preferences

You can open the configuration options for the PC Matic VPN by clicking on Settings. Below we will explain all of the options in detail.

3.1 - On Demand

With On Demand Enabled, the VPN will automatically connect when your iPhone/iPad connects to a network.

3.2 - Protocol

You can select a VPN protocol for your PC Matic VPN app to connect with.

3.2.1 - WireGuard®

The WireGuard® protocol is the newest, fastest and most resilient; with state-of-the-art security.

3.2.2 - IKEv2

The IKEv2 protocol offers highly stable security when switching networks or reconnecting. It is a fast protocol, but only supported on certain platforms.

3.2.3 - IPSec

IPSec is a protocol suite that encrypts IP packets for transport and tunneling and protects all application traffic over an IP network. IPSec does not define a particular VPN encryption algorithm or an authentication function in and of itself — it simply provides a framework for secure transport.

3.3 - Diagnostics

Diagnostic information is available here, if requested by PC Matic Support.

4 - Disconnecting the VPN

To disconnect the VPN, open the PC Matic VPN app and click the red “Disconnect” button.

4.1 - VPN Status

VPN Status Page: Using the link below, you can check the status of our VPN, including the severs, support, and API. If you're having trouble connecting to the VPN, check this page to ensure there are no performance issues from PC Matic's side.

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