Install and Set Up PC Matic VPN for iPhone and iPad
To skip ahead to VPN Setup instructions, CLICK HERE
Installation
Follow the instructions below to install PC Matic VPN on your iPhone/iPad computer.
Requires iOS/iPadOS 14 or higher.
- Begin by installing the app from the Apple App Store.
- Once the app is installed, open it.
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Log in to the PC Matic VPN app with your PC Matic email address and associated password.
- Once you have logged into the PC Matic VPN app, click on the green Connect button at the bottom.
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When prompted, click Allow to let the PC Matic VPN app add VPN Configurations.
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Enter your passcode, if prompted.
The PC Matic VPN app is now installed and connected!
VPN Setup
Guide Contents
- 1 - Logging Into the PC Matic VPN App
- 2 - Connecting to a PC Matic Server
- 2.1 - Using Quick Connect
- 2.2 - Manually Selecting a PC Matic Server
- 2.3 - Successful Connection
- 3 - Configuring PC Matic VPN Preferences
- 3.1 - On Demand
- 3.2 - Protocol
- 3.3 - Diagnostics
- 4 - Disconnecting the VPN
- 4.1 - VPN Status
1 - Logging Into the PC Matic VPN App
- Enter the email address associated with your PC Matic account.
- Enter the password for your PC Matic account.
- Click the Log In button.
2 - Connecting to a PC Matic Server
The first time you connect you will be prompted to add the VPN configurations to iOS.
- Click on Allow
- Enter iOS passcode, if prompted.
2.1 - Using Quick Connect
Quick Connect will automatically connect you to the best available server.
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To use Quick Connect, simply click the green Connect button at the bottom of the window after logging in. The VPN will connect you to the Fastest Available server.
2.2 - Manually Selecting a PC Matic Server
You can also view a list of all available PC Matic Servers and select the one that you want to connect to.
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Click on the Servers button.
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Scroll through the list and click on a server to connect.
2.3 - Successful Connection
When you are connected, you will see a green checkmark and the location and new public IP address of your device.
3 - Configuring PC Matic VPN Preferences
You can open the configuration options for the PC Matic VPN by clicking on Settings. Below we will explain all of the options in detail.
3.1 - On Demand
With On Demand Enabled, the VPN will automatically connect when your iPhone/iPad connects to a network.
3.2 - Protocol
You can select a VPN protocol for your PC Matic VPN app to connect with.
3.2.1 - WireGuard®
The WireGuard® protocol is the newest, fastest and most resilient; with state-of-the-art security.
3.2.2 - IKEv2
The IKEv2 protocol offers highly stable security when switching networks or reconnecting. It is a fast protocol, but only supported on certain platforms.
3.2.3 - IPSec
IPSec is a protocol suite that encrypts IP packets for transport and tunneling and protects all application traffic over an IP network. IPSec does not define a particular VPN encryption algorithm or an authentication function in and of itself — it simply provides a framework for secure transport.
3.3 - Diagnostics
Diagnostic information is available here, if requested by PC Matic Support.
4 - Disconnecting the VPN
To disconnect the VPN, open the PC Matic VPN app and click the red “Disconnect” button.
4.1 - VPN Status
VPN Status Page: Using the link below, you can check the status of our VPN, including the severs, support, and API. If you're having trouble connecting to the VPN, check this page to ensure there are no performance issues from PC Matic's side.