Updating to Windows 7 SP1

Due to a recent change in Microsoft Security protocols, all devices must use a specific transmission protocol to communicate with servers outside of your computer. To use the specific transmission protocol you will need to update from Windows 7 to Windows 7 SP1.

Directions: https://support.microsoft.com/en-us/windows/install-windows-7-service-pack-1-sp1-b3da2c0f-cdb6-0572-8596-bab972897f61#:~:text=Go%20to%20the%20Windows%207,you%20downloaded%20from%20the%20site.

To check if Windows 7 SP1 is already installed on your PC, select the Start button, right-click Computer, and then select Properties.

If Service Pack 1 is listed under Windows edition, SP1 is already installed on your PC.




Installing Windows 7 SP1 using Windows Update (recommended)

If your PC is set to automatically install updates, you’ll be prompted by Windows Update to install SP1. Follow the instructions to install the update.

To manually install SP1 from Windows Update:

  1. Select the Start button > All programs Windows Update.
  2. In the left pane, select Check for updates.
  3. If any important updates are found, select the link to view available updates. In the list of updates, select Service Pack for Microsoft Windows (KB976932) and then select OK.

    Note: If SP1 isn’t listed, you might need to install some other updates before installing SP1. Install any important updates and then follow these steps again to check for SP1.

  4. Select Install updates.  You might be asked for an admin password or to confirm your choice.
  5. Follow the instructions to install SP1.
  6. After SP1 is installed, sign in to your PC. You might see a notification indicating whether the update was successful. If you disabled your antivirus software before the installation, make sure you turn it back on.



Downloading and installing Windows SP1 from the Microsoft Update Catalog

If you’re unable to install SP1 from Windows Update, you can download the installation package from the Microsoft Update Catalog and then install SP1 manually.

  1. Go to the Windows 7 Service Pack 1 download page on the Microsoft website.
  2. Select the Download link that corresponds to your version of Windows 7.
  3. Select each of the download links and save them to your PC.  When you're ready to install SP1, run the .exe file you downloaded from the site.  Then follow the instructions to install SP1. Your PC might restart a few times during the installation.
  4. After SP1 is installed, sign in to your PC. You might see a notification indicating whether the update was successful. If you disabled your antivirus software before the installation, make sure you turn it back on.


Once you have Windows 7 SP1, make sure your TLS connections are correct.

  1. Click start then type : inetcpl.cpl
  2. Open the Internet Explorer Control Panel.
  3. Click the advanced tab then scroll down and locate "Use TLS 1.2"
  4. Make sure Use TLS 1.2 is checked. You want to uncheck TLS 1.0 and 1.1.
  5. Once they are checked please try to run your PC Matic program
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