Phone Support
Our ticket help desk serves as the primary point of contact and support for our customers. PC Matic's support is specifically tailored to our range of software products. Please note that we do not provide general computer repair services, live tech support, or remote access through this email help desk. For comprehensive assistance beyond email support, we recommend considering our Support Unlimited service.
The PC Matic support staff are experts at solving any issue that you may encounter in the usage of our products.
PC Matic Support Unlimited is a new service to handle all of your technology support needs. With a one-time annual payment you get access to 24/7 unlimited phone and chat support from USA based certified technicians. Our team can assist you with any questions, problems, or otherwise related to your personal devices.
With Support Unlimited you get access to our certified technicians. Call or chat with us day or night and you'll get polite, efficient, and knowledgeable support to help with:
-Unlimited Setup, Installation and Configuration of your personal/peripheral devices.
-Diagnosis & Troubleshooting of your computer system or applications that are not working correctly.
-Network Connectivity Support to bring your devices online.
-Installation & Configuration of PC Matic or any other application.
-Coaching and education to learn more about your devices and applications.
We are currently offering the PC Matic Support Unlimited annual subscription for $100.